WAWs or Wayward M: How to SHOW change is afoot?

[DBinSF]

She wrote:

Hey,

Have you already canceled my crunch membership? I figured you have, just wanted to double check. I want to join again but don't want to pay another initiation fee.

Thanks
Julia

I responded:

Hi Julia,

I had them either pause it or cancel it a few weeks ago when I inquired and they said you hadn't been using it. I'll see if I can have it reinstated when I stop in today, and we can figure out where to go from there.

Hope you're well,
Me

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So, no major break throughs, but civil (and unnecessary) discourse...

- DB