Reading a bit of your sitch .. and keep in mind I am knee deep in the DB book, the thing I thought about was the fact like you said .. do what works. Butterfly effect, being snippy obviously makes your H return serve the same way ... refuse to get snippy, stay positive. Something I had a hard time with .. and at points still do ... the one thing I think goes unsaid is the fact we all have a good number of years with our WAS and they know exactly what buttons to push .. so I have made a concentrated effort to move/disable those buttons, in my mind I reprogrammed them, if she presses one I just tell myself .... 404 error device not found ... makes me laugh at the nerdiness of it all but does what I need it to do which is return me back to center.