completely lost part 2

[pilot]

I received a phone call from a potential client wanting to use gift vouchers, which had expired, as I like to do what I can to help, I said that I'd be happy to honor them as long as they were not too far past the expiration.
The client would only give me her first name, I have just found out that this "client" is actually the ow....I hate game players. grrr

How tacky! Tell her expired means expired.