Here are some validating statements ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Sorry I interrupted you, I value what you have to say, please continue."
"You may be right." For surprising information: "Wow, you think (my computer time was detrimental to the kids)?"
For new info: "Gosh, I didn't realize you thought (I was neglecting the family)."
"I hadn't thought of it that way" "I can see how it would feel that way" "I do care. Tell me more about what you're going through" "I am gonna have to think about that a little more" "Hmmm, so you are saying xxx. Let me think about that" "I can see you're really serious about this" "I see this is important to you" "I'd like to respond to you when I'm feeling a little less emotional about this" "I understand why you might feel that way" "Gee, I'm so sorry that made you feel unloved. I never stopped loving you, but I guess I didn't express myself well enough." "Gee, it must have felt terrible to think that" "I am sorry that you feel that way" "I appreciate you being so open and honest with me"
Try and use "Would, will" statements. Do not say "should, could" if you can!!
"Wow, that's a lot to deal with" "That sounds discouraging" "That sounds like it would really hurt" "It sounds like you are really feeling xxxxx" "It sounds like xxxxx is really important to you" "I can see that you are really upset" "Would you like to talk about it" "That really bothered you, didn't it?" "How did you feel when xxxxxx?" "What bothers you the most about it" "What would help you feel better" "I can see you are really uncomfortable about this" "I can understand why you would be upset" "So, you really felt insulted (or whatever emotion), is that it"
If H/W talks, just listen. Keep your questions impersonal.
WAS: I saw our friend Bob yesterday. You: Oh? How is he doing?
WAS: I went out to that bar last weekend. You: Did you have a good time?
WAS: I'm going to Tennessee this weekend. You: Ok, I hope you have a nice time.
If H/W asks you questions, answer but be vague--don't launch into huge details.
WAS: How was your weekend? You: Great, went out with some friends and had a good time.
WAS: Where were you last night? You: I was at the gym.
WAS: What are you doing tonight? You: Probably going out to dinner.
Validate his/her feelings, let his/her know you agree with him/her when that is true, but avoid criticism when you don't agree. you don't have to pretend to agree if you think he/she's wrong, but you can say it in a diplomatic way, like "I think differently, but I understand your reasons for feeling that way." (and then don't continue to argue about it.)