I have a specific question from a members psot but it is about my situation and not one for the thread the comment was made it... does that make sense??
I wanted to ask Sandi2 about question about conflict avoidance... I was interested in her thought.. How do i do that???
Loualea
Probably best to post this on your own thread and not someone elses.
Conflict Avoidance is very common in LBS's I am sure that most of us are guilty of this, probably something to work on in the future if you are to ever have a relationship again.
Originally Posted By: psychology today, Liane Davey, Ph.D.
Tips for the Conflict Avoidant
If you really struggle to embrace conflict, try these quick tips.
Express your contrary opinion as an “and.” It’s not necessary for someone else to be wrong for you to be right. “I hear that you think we need to leave room in the budget for a customer event AND I’m concerned that we need that money for employee training. What are our options?” More on my "Two Truths" method here. Use hypotheticals. If you don’t feel comfortable being assertive, try asking your teammates to imagine a different scenario. “I hear your concern about getting the right sales people to pull off this campaign. If we could get the right people…what could the campaign look like? Talk about the impact of actions. Rather than disagreeing with the plan, help your teammates think through the consequences by asking good open-ended questions about the impact. “Ok, we’re contemplating launching this product to only our U.S. customers. How is that going to land with our two big customers in Latin America?” Ask about the underlying issue. If you disagree with a proposed action, start with discussion by trying to understand the rationale. If you understand the reason for the action, you might be able to find another way to accomplish the same goal. “I’m surprised you suggested we release the sales figures to the whole team. What is your goal in doing that?”
