First, stop whatever else you may be doing and make eye contact.

Really listen and think about what she's saying.

Ask questions to clarify your understanding.

Reflect, mirror.

That sounds interesting or fun or scary or frustrating (as the case may be)

Tell more more about that.

What I hear you saying is ..... is that correct?

Use vocabulary you would normally use so and practice so it doesn't sound stilted.

Good luck, the more you use these skills the easier it gets.

Me 57/H 58
M36 S 2.5yrs R 12/13

Let me give up the need to know why things happen as they do.
I will never know and constant wondering is constant suffering.
Caroline Myss