It seems a little unfair of your W to call and ask if the girls want to talk to her. If they were missing her and asked you to call her, that would be different. Hearing their mother's voice will naturally trigger the emotional bond and cause young children to want to be with her. Maybe you need to approach her in an email about the affect it has on them when she calls. Didn't this come up once before?
I really don't think you should wait till November to discuss Christmas with W. But hopefully the others will give their suggestions.
It is not about what you feel should work in your M. It is about doing the work that gets the right results. Do what works!