Brook,

You handled it fabulously! How awesome. I'm glad it all worked out and you sounded very gracious to him. Probably good for him to see and feel helpful too.

Good for you for asking for what you need.

Heather


"You know, it's times like these when I realize what a superhero I am." Tony Stark/Iron Man

“Focus on what you can do, then do it with all your heart.” Lois Wilson