Yes I know NLP, and it's not relevant to my point. Many WAS's bring up the fact that they can't forget what happened before, etc. And many really try to deal with the issues on their own but not in a way that the LBS realizes is very serious. Not in every case, but sometimes.
The LBS can change as much as they want, but it takes "acceptance" and "forgiveness" and "understanding" from the WAS to lower the walls they've built up to even see the LBS as attractive on all levels (physically, mentally, emotionally, etc.)