I'm not saying the following for your benefit since you already sent the letter, but for those who may be reading this and thinking of sending their own letter. WAS's do not believe words from the LBS whether written or verbal. They think they've heard it all over the years and that it's just more empty talk. What they believe are actions- consistent actions over a long period of time. That's the focus of DB'ing- taking action. Writing letters is therapeutic for the writer, so we do encourage writing letters (or journaling) and getting all those emotions on paper. But once that's done, then burn it or file it away somewhere. It's for you, not the WAS.