Frustrating. W broke her iPhone and wanted me to look online (she messaged me from her iPad) to see about replacement. But, she wants to separate the account, because she can't afford to pay for both of ours (and she insisted on paying the phone bill back when she became paranoid about me seeing text records).
It's so hard not to say something stupid. But, I just looked up the info on the contract and saw what options are available. There seems to be no way to call them anymore. It's all online or chat, and chat is down. She can go to an AT&T or Apple Store, I suppose and they'd probably be able to handle it for her.
Anyway, she turns to me for help, as always, but wants me to do something that helps her separate more. Yikes. Frustrating, isn't it?
I let her know the Radio Shack in her town should be able to help.
