The hardest decision - need advice, please!

[RosaLinda]

Have you read anything on validating stayements? I have these saved on my phone:

"I'm sorry you feel like that"  
"I hadn't thought of it that way"
"I can see how it would feel that way"
"I do care. Tell me more about what you're going through"
"I am gonna have to think about that a little more"
"Hmmm, so you are saying xxx. Let me think about that"
"I can see you're really serious about this"
"I see this is important to you"
"I'd like to respond to you when I'm feeling a little less emotional about this"
"I understand why you might feel that way"