I'm guessing you were on lunch or coffee break? It's tough when you are in Aus time zone and many of the members are in -0500 or so.

Can you talk about how being averse to making firm commitments or boundaries might have affected your M negatively?

As far as the exercise regarding the list, I'd actually really like to hear your guess on what the object of that might be.

When you get a chance, please let us know what complaints you have worked on.