hey, you "applauded the 1% of positives" she is doing,
which is a 180, and that's KEY!
Well done!!
Fight the urge to measure it against what you think she "ought" to do, or has not done, or is doing i general.
I know why you think "of course SHE ought to arrange it b/c she changed the kid's schedule and blah blah blah.." STOP that b/c it's another form of scoring, and just say "thanks" like you did.
Thanking her did not cost you a thing, & she noticed it.
It was a "moment" of you showing her change.
WELL DONE!
RE the Bullying & your kids...TOUGHIE...
but ironically, last night our whole family watched a documentary (we got it on instant streaming on Netflix) called "Bully" or "Bullying", (can't recall exact name but it was one word).
it was VERY MOVING and POWERFUL...and our children picked it for US to see...I saw every one of us crying at some point in the film, including h.
The Weinstein brothers produced it if that helps you find it; and it's well made. The film showed me other things you would not see otherwise.
Like behind the scenes, nasty cruel comments by "friends" of the victims, several hidden cameras, etc...at one point the parent points out to her son that "real friends don't hit or mess with you" and the son says, "if they're not my friends, then I don't have ANY..."
ouch...
The kids might talk to you in more detail about what they're experiencing, and maybe they can get some tools. You will learn a lot.
WARNING---I was very disappointed with the reactions of the school's administrators...so be ready to be upset by that...
But don't give into the urge to blame your w for "making things worse" or somehow not being comforting enough, when, instead, you can bond and unite over this.
Good luck.
M: 57 H: 60 M: 35 yrs S30,D28,D19 H off to Alaska 2006 Recon 7/07- 8/08 *2016* X = "ALASKA 2.0" GROUND HOG DAY I File D 10/16 OW DIV 2/26/2018 X marries OW 5/2016