Take some time to figure out what you're feeling on a daily basis. Most of us go through like on autopilot never noticing what we're really feeling and we react to things without thinking.
I know this is where my struggles come from. My new mantra is act, don't react. Just last week I forgot that for about 5 minutes and reacted and...nevermind, you know where those end up.
I also like what your IC said about leading with hurt.
Personality is who the world sees, character is who you are