A crap load dude, a crap load. But know this, the new stuff you do, on your own, or with kids, is very sweet.
That is not the answer I wanted lol, I was looking for that magical pot of gold at the end of the rainbow.
I still need to work on my ability to communicate. I had one of my techs get a little sideways with me the other day at work. He started cursing and raising his voice with me. My reaction was to curse and raise my voice back. I basically said for him to back the "F" off or your fired (that is not how I wanted to react). I spoke with the owner of the company and he asked me why I reacted the way I did. I said because I felt attacked and I attacked right back. My bosses response was well... I understand that and may have reacted the same way, however he cannot steal your dignity or your birthday. He asked if I was ready to speak with the offending tech and I said not yet as I am still emotionally invested in the incident.
How I wanted to respond: Listen, validate, handle my emotions, evaluate the situation, respond appropriately. H.E.A.T.= Handle your emotions, Empathize, Assess the situation, Take appropriate action. I did none of those things, lol I failed miserably.
Before I would have just cursed right back and sent him to the unemployment line. Now I want to figure my response out, why he acted in his manner and figure out how to prevent this from happening again. He can be a good technician and I hate to lose someone who can be an asset. I also want to learn and grow from this experience.
You can not change your past, but you can ruin a perfectly good present by worrying about the future.
