25, let me add my kudos to the list, you have a remarkable ability to cut to the core of the issues and you do it in a way that is specific to each person you write to. You don't just repeat the same info over and over again, you give precise input/ feedback that suits each person's unique situation. It annoys me when people gloss over your posts or don't reply at all, maybe they do it because they feel stung by the comments, I'm not sure. But you offer valuable insight and I'm glad that you don't let those individuals deter you from your continuing mission to help others
