I don't think we can trust what they say/do until they 'come out' of the fog.

This may never happen,

but in those sitches that I've read where it does, the WASs do seem to have enough personal insight to allow the LBSs to build trust again.

Busting, I know just what you mean about being scared of the niceness.

We're always damned if we do and damned if we don't in our current circumstances, I find.

If I show empathy, I'm being patronising; if I have a different view, I'm not listening; if I think that he's had some insight and might be recognising the hurt he's caused, I'm in for a nasty shock.

Guess it's just another reason to try to keep the focus on ourselves, continue to do our thing, and not react to what they do.