Someone who is a straight WAS usually had a lousy M. So the LBS needs to correct what was wrong in the M to make things right.
When it's an MLC, there are a number of things that Trigger it. Could be age, a change in job, empty nest, etc. Some kind of life changing event that makes them question the choices they've made in life. In these cases, you need patience and ALOT of understanding.
M-43 W-40 2D - 9 and 5
Emotion, yet peace. Ignorance, yet knowledge. Passion, yet serenity. Chaos, yet harmony. Death, yet a new life.
