This places the responsibility of her to get insurance and phone by this date. It stops her from the oh I forgot. I would send this in email to her. Not Text. I would print it and file it. (I forgot to mention include the account numbers in the email not login and password )
I would also print and file any replies.
I would call the insurance and phone and ask her to be removed on those days.
I would follow up with insurance and phone 2 days before and the day of.
In future if you do not do direct deposit for work mail her the cheque.
Its [censored] that she is hard up on money. But what can you expect when you quit your job and move to a city that has unemployment around 10%
Is she still doing work for your company?
If not I would terminate her.
And what is this about the couch ?
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