AtLRT is after OTHER options have been tried, according to MWD.
Has KG and BO tried other efforts first? What were the results, regardless of time frame. That could simply be an indicator that other soft approaches weren't working. Being dim / dark / NC for 20 months would possibly have the same results.
If the WAS is in a 20 month R with the OP, then chances are, they've already decided they won't be in a R with the LBS. The LBS is therefore, stating the obvious to the WAS.
