seeking answers~ I just re-read what I had typed, I don't think I was clear (sorry it was late).... I had paid the phone bill, he gets the notification e-mail because that's the e-mail addressed attached to the account, he forwarded it to me and typed thank you to me for paying the bill. I have been paying that bill for months and sometimes he will verbally tell me thank you, but he's never forwarded me the e-mail and thanked me. It was just strange (of course what isn't anymore). Again, sorry for not being clear earlier. smile Also I really appreciate the comments and advice, thank you. It's kind of like dealing with a toddler, continually praise the good and ignore the bad (unless of course it's a safety issue- in the case of toddlers anyhow). smile