Just after a bit of advice to deal with a recurring interactional quirk that's giving me pause.
When H rings me (almost every day) he ALWAYS starts off by saying "Sorry to bother you"
Then there is always a big gap, because I just don't know how to respond to this opening.
I know it's a little issue, but I know that a lot of others have heard this from their WASs.
So what would a DB coach say about responding, I wonder.
Just saying nothing and waiting for him to get on and say whatever it is that he wants to say doesn't work - it creates tangible awkwardness in the call from the get-go.
