Renee

You are not being civil when they have repeatedly asked you not to contact them and you repeatedly do

you did not have to contact them about this bill

you just need to file a civil claim in court to get your money back from him

to call his wife was both disrespectful and unnecessary. She wasn't going to fix it for you and she isn't going to try to make your life easier

you aren't being civil when you aren't respecting someone's wishes

it would be if I asked you repeatedly to not use a specific word around me because I found it offensive and repeatedly used it and then made excuses for it...there is no excuse...I asked you not to and you kept doing it

it is unfortunate that he can't be more in line with how you would like it to be
but it just isn't that way

no amount of wishing it could be will make it so
and
definitely no amount of trying to force it to be that way will make it so either