You are not being civil when they have repeatedly asked you not to contact them and you repeatedly do
you did not have to contact them about this bill
you just need to file a civil claim in court to get your money back from him
to call his wife was both disrespectful and unnecessary. She wasn't going to fix it for you and she isn't going to try to make your life easier
you aren't being civil when you aren't respecting someone's wishes
it would be if I asked you repeatedly to not use a specific word around me because I found it offensive and repeatedly used it and then made excuses for it...there is no excuse...I asked you not to and you kept doing it
it is unfortunate that he can't be more in line with how you would like it to be but it just isn't that way
no amount of wishing it could be will make it so and definitely no amount of trying to force it to be that way will make it so either