Cell phone companies are the all-time worst to deal with. It seems like when I absolutely have to call AT&T for something, I'm on the phone for no less than 1/2 an hour. Good luck! It can be so frustrating.
Look at your book choice this way...it's great prep for your future...whatever/whoever that may hold! I have some great nothing-to-do-with-fixing-your-marriage reads if you ever want them. Sometimes it helps to give your mind a break from all the R work.