Oh and I'll check out the book Barb, could be helpful. But, I also don't believe in this idea that you leave people waiting when they call etc. I don't play games with people. If she calls, I answer. She does the same for me. Yesterday, she called and I missed the call, so she waited three hours to hear from me but that wasn't on purpose. She almost ALWAYS responds right away to me when I call or text. So I don't think anyone has anyone wrapped around their fingers. Anyway, I'll grab the book. Thanks again.