Tad, you are getting some very perspective as you crawl all over this. Here's something: later down the road, she likely won't remember much of the detail. Like her mind has amnesia about parts of it.
What she says or does is not indicative of what she really is, Tad. You are operating under the idea that people say what they mean LONG TERM. She is working in seconds. No filter. Her feelings spew out as they occur and they will not make sense to somebody who is paying attention. It is indicative of the turmoil.
What's the cause? Who really knows? Is this her issue? Absolutely Tad. Is this something you can "fix"? Nope. Can you make it take longer? Yep.
Good luck on the job interview!
AJ
"Our lives begin to end the day we become silent about things that matter" MLK Put the glass down... "Yesterday I was clever so I wanted to change the world Today I am wise, so I am changing myself."