XYZ is here, and it looks like I'm staying...

[XYZ]

Saturday morning kid swap at D5 karate class....Small talk (all good) with W. Then:

Me: I know you've been really busy and it would mean the world to me if we could get that appointment set. [How's that for channeling my inner J3B?]

W: I know, I'm sorry I meant to do it this week. Actually, I meant to do it the week before. I've just been so busy. I will get it done this week.

Me: I understand. I know you're busy. I almost didn't mention it so that I didn't seem impatient or pushy, but figured it was better to say something then let it bother me.

W: No, it's fine. It's not like I don't want to do it too, just been busy. I did get the email address for the person I need to get a referral from and I'll do it this week.

Me: Thank you.

Conversation moves on....

I feel better and will really feel better when it's done, but I have faith that she'll handle it. She seemed very sincere.....