Originally Posted By: 2step

I believe that most of us act out of fear. Fear that they will leave us, stop calling, and leave with OM and so on and so on. It is this fear the stops us from making rational decisions.


I agree. I think that many LBS simply don't act out of fear. They don't make the changes required.

However,

I think many also act out of anger.

I do not think either should be in the driver seat.


Experience is a brutal teacher, but you learn. My God, do you learn. - C.S. Lewis

Life is usually all about how you handle Plan B. - Jack3Beans

Listen without defending; Speak without offending - FaithinAK

TRUST THE PROCESS - Cadet