XYZ, are you justifying your actions? Or more likely does it 'sound' like you are justifying your actions?
I really like what Harrier said: "I'm not justifying my actions, but I do think it's important for you to know where I'm coming from for this to work." Or something similar and in your own words.
It's not really piecing if it is all one sided. Learn how to talk, communicate, try new ways, come in sideways, but do not keep doing what doesn't work, that strategy is partially why you're here.
Experience is a brutal teacher, but you learn. My God, do you learn. - C.S. Lewis
Life is usually all about how you handle Plan B. - Jack3Beans
Listen without defending; Speak without offending - FaithinAK