Kat, any previous experience we've had with that hospital and the Emerg have been very positive, that's why my parents are so shocked at the treatment they recieved this time. I guess it depends on a lot of different factors. The nursing staff on the floor he's on now seem very caring and polite. Dad's cancer doctor was in to see him this morning and assured him that everything will be done to get to the bottom of this and the surgeon who's on the case mom refers to as an "angel". So, it ain't all bad!
