I'm guessing you have none or very little in your voice when you speak.
It's not just about the words, if there is no impact behind them, if it sounds like you're a mouse and you're trying to talk to a lion, guess what, you can validate and talk politely and calmly all day long, you're still just a mouse talking to a lion.
Be the lion but do it the right way.
I don't advocate yelling so don't misunderstand what I'm saying.
Rob, don't get the idea that I'm not doing or trying to do what I been told here. I have read where being calm was the key. At least that's how I took it. It is not a matter of being afraid of her or not standing up for my kids. I have all this info in my head and am always thinking about the best way to handle a certain situation. Doing things different. My first thought was to jump up and do as you said and tell her if she ever talks to him or any of the other kids like that, she can...... So I tried the calm approach thinking it would have the intended impact and would show the kids respect from me even though there was none from her. Do you know what I'm trying to say?
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You can start learning this anytime, pick a day to start, today is as good a day as any other.
I hope this isn't sarcasm and I'm not taking it that way. I do want to learn. I hope I have proved that in the time I have been here. Maybe I am a slow learner but I want to do things the right way.
Thanks for the well thought out reply. I appreciate it and don't want anyone to give up on me or think I am being a pu$$y. I want the best chance to save my M and I am okay if she leaves and won't work on it. I want to know I did all that I could and did it the right way. I am ALWAYS open to suggestions.