I have not read your thread in detail, but I think I have the idea. For now, my advice is to work at showing a calmer, more relaxed presence. Don't try to defend yourself (if you try to do that all the time) and don't try to win every battle. Your W is the angry one but she's trying to throw up on you. The best thing you can do now is to agree with what she says. You don't even have to verbalize anything, just nod your head. Look deep into her eyes to let her know you are really......REALLY listening to her. If she is way out of line, then say, "I'm sorry you feel that way", and then get the heck out of her presence.
Smile and wave....smile and wave.
It is not about what you feel should work in your M. It is about doing the work that gets the right results. Do what works!
