Don't tell her how she feels. For all you know, I know, and the rest of the community here knows... she could be doing it because she's just flat pissed off. Mind Reading.

I don't know about the "How can I help you heal and move forward part". It sounds too much like a FIXER.

If I was in your shoes without any particular attack coming my way, I'd probably say "Is there anything you want from me to help you figure this out or do you just want me to listen?"

Idk, if I'm right or wrong on that one...maybe an expert could enlighten us. Without being LIVE on the scene, it's really impossible to know what to say at that moment. Active listening. If you are coming from the confident Busto, you will do it well however you choose. Just don't tell her what she feels even if thats what you are discerning from what she says.