You work in IT, right? So if a woman says to you "geesh, my computer is really not working well" you might say "sorry to hear that, btw I work in IT so I might be able to help you figure out why"... that would be nice!
If you say "well, never mind I'm just going to build you a new computer and you should do this, this and this" it might seem a bit *something* when all the lady was doing was simply mentioning something!
