If you continue to have a problem downloading the full MS Office suite, try MSWorks instead (is there a free version of THAT for you?). You really don't need all of the robust features of Office (or even of Word) just to do nice resumes and cover letters and thank-you letters and such.
Just a thought.
Puppy
P.S. glad to see your note now (I read this AFTER I sent you the e-mail) about needing to be nooodged!!
