Great communication goals there, Zoo! Looks like something you're heading down the right path on already!! It's wonderful that your H told you what he wanted regarding this!
A lot of the best phrases you can use can sound kinda fake and artificial at first (i.e. "I did not hear you, would you please repeat what you just said"), but don't let that stop you from using them! They become more natural to use with time, and are very helpful in breaking any "not so good" patterns of what can typically happen.
Excellent job!!!
JJ
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