Heya NM! I have been drafting an email to H, but I've just checked back in and seen your (as usually excellent) advice. Darn it! And I thought my email was a cracker! Maybe I'll share it here just as a way of journaling and getting it off my chest? It is 3am and I am wide awake and am craving some milk (???)..let me get a glass and come back refreshed & reply properly!
