Just tried to change the line of credit to be auto-deducted from my account instead of the joint.
The bank had to verify everything, of course, that I was me. But we came to a stop when the "collateral" (house) address didn't match the "mailing" address.
The guy couldn't TELL me the mailing address (otherwise how would he verify I should have this info?) so I had to choke out: is it YY address in YY town? (I should have asked why he hadn't seen it in the paper!!!)
Turns out, yesterday X changed his mailing address for his checking account and in so doing, ALL the accounts that had his name on it changed their mailing address, too.
My parallel twin, sending you hugs. I had a similar experience (what a surprise!) a few mos. back when I tried to do a "deposit from home" to our joint checking acct. I had a major meltdown on the phone w the poor customer svc. girl, who told me, well if you don't have such & such a code no., you cannot do this transaction. I explained that it's a joint acct., gave her the SSNs, & she said, H has put you as his ex-spouse on the account. I lost it then. I was angry but I was much more hurt.
I know, this business-y stuff is the pits. I think it's why my S agrmt. has taken 6 mos. - & H is like, are you done yet? Grrrr...
It does feel better once it's done, & you check it off the list though. Reward yourself afterward for taking care of it!