Good morning Pam and CHL -
I like JJ's suggestions - When Ex and I do our IM I always keep in mind that she is at work and needs to devote time and effort to her business and she feels the same way toward me. If either of us gives the other one an indication that we have a client, phone call, or urgent business to do we stop the IM and will pick up later. I will almost always end my IM with a positive note and an icon, usually a rainbow, but sometimes a hug, flower, etc. (I am waiting for her to say ILY before I use the heart again though)
Hope you both have a great day


ODGA