It sounds like she wants to try but with her low hormone levels, she can't "feel" anything. If she has had a hysterectomy she could eperiencing extreme lack of hormones.
As I have told before, it took me a while to stumble onto the right doctor b/c I really didn't know what to look for. My H had even bought me a book by Suzanne Somers on bioidentical hormone replacement therapy,but I thought it was just another movie star making a buck by writing a book. However, I did read it and that was sort of an introduction of information.
My advice would be for her to seek out a specialist who adminsters bioidentical hormones. I was a bit concerned about cancer risks, but after seeing the results, I will take those risks (b/c everything else is a cancer risk). I can't tell you what a mess I was in and what a difference it has made. My regular doctors did not do all the blood test that it requires until I went to the doctor who gave me the BHRT.That was when I found out I was just a shell of a person. No wonder I felt dead inside, b/c I was!
If she is open to finding a doctor, this is the time she needs to find one. You might look this subject up on the Internet for information. Maybe that would be a way of approaching her with what you found.
It is not about what you feel should work in your M. It is about doing the work that gets the right results. Do what works!
