How to approach W about OM

[OfficerInNeed]

Though my w attitude is pretty much the same it seems communication between her and I has got better. She does not give me the cold shoulder shrug as much as she use to.

We engage in a lot of small talk and I stay away from R talk. I heard her say the day I confronted her about OM that "he is easy to talk to." I knew that is a need I will have to provide becoming a better listener so she feels more comfortable talking to me. I always try to say less than she does and speak in a calm inviting tone.