Too bad that your agent is a jerk, but people tend to do what's easiest for them.
He may have been to focused on himself to notice that your D12 is getting older. Too bad about the pink lock, but he did make an effort to get her a lock.
I had to laugh about the eye make-up. That wasn't the hill I decided to die on with my D15. It has worked out ok and now she is quite good with different styles of make-up.
I hope you have a nice sleep-in this weekend. I'm hoping for some sun so I can do yard work.