And he said my tone was unreasonable and harsh! Unless I'm crazy I don't think this was harsh or nasty at all.
It wasn't harsh at all. In fact, you were incredibly diplomatic in your response to him. He probably is just taken aback at the fact that you are rolling smoothly with the situation at hand and not reacting emotionally.
Good for you.
And knowing what you want is a great first step, HHH.