The problem with letters is people don't take them as serious as an in person visit.

When you get a letter from an anonymous person saying "Your wife is having an affair with my husband" it might make you think a bit...

But when you get a woman show up at your door in tears telling you that both your home and hers are being torn apart by their selfish spouses that is going to take...

You can ignore a letter or assume is a joke.. someone at your door you really have to take notice.