Now I start getting emotional and pissed and want to ask her why she felt compelled to call tracphone customer service yesterday. Advice please?!?!

M39 W41
Two children
WAW bomb dropped 11/7/09
Piecing Aug 10 - Nov 10
No longer piecing...Nov 10
Separation Jan 11
EA ends again Feb 11
Piecing attempt #2, Mar 11