Here is what you learned, do not call her until she "fixes" herself, as you cannot fix her. You will know if/when that is, and you sure know that it is not now.
Took me a while to get it as well, She finally wrote me a note, spelling it out for me, to quit trying to fix us, that she would not be able to do anything until she fixed herself.
I was lucky, she flat out told me to back the hell off.