Am I OK in calling back and saying this is kind of an emergency? I'm not suicidal or anything like that, obviously, but I was raped (there, I said it) last month as a result of all this crap, and I really need some help. Does that make a difference, or am I out of luck unless I'm in danger of hurting myself? As of now, there is no sense of urgency coming from the receptionist, and I need a little urgency...