Mostly I would agree about the e-mail vs talking face to face. However, her preferred method of communication is online. I also thought I could prevent the situation from escalating.
undefeated 24 H 24 S's 4, 2, 1 M 5 yrs
"Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all." ~Dale Carnegie
