It's too hard sometimes

[bluerain]

Validating is only applicable to R talks that SHE brings up. You can be kind to her and show her that you care by engaging in anything else that she brings up. She talks about her day- you validate that- boy, I understand how your boss could frustrate you so much! That kind of thing. You will have opportunities to show her the changes that you have made, you just need to stay calm and play your cards right- easier said than done right?

Patience, patience, patience.